4 January 2023

Business Analyst Lead

Lead/ Principle
Ho Chi Minh

Your impact and contribution:

As the Business Analyst Lead, you will be responsible for leading BA professionals and championing of the BA Guild. You will be:

  • Responsible for the business analysis process and practice within our TymeX product delivery and management frameworks
  • Embed and improve the BA process
  • Gather and analyse business requirements providing innovative solutions for IT systems.
  • Coach and mentor the junior and senior BAs to gather and analysis business requirements by applying best practices
  • People management responsibilities for a team of business BAs in TymeX

Your relationships:

The Business Analyst Lead is required to maintain and build productive relationships with the following individuals:

  • Business Analyst / Senior / Technical BA
  • Business stakeholders and Product Owners
  • Solution Delivery Manager and Architects
  • Delivery teams
  • Other third parties


You will be expected to perform the following tasks in a manner consistent with Tyme’s Values and People Capabilities.


  • Provide leadership in technical BA practices and mind-set to all business analyst and senior roles in TymeX.
  • Lead BA for one of our multi-country product value streams, including structuring the workload for the BAs within the value stream and coaching, mentoring 3-6 BA team members.
  • Custodian of BA best practices and embedding these practices within the ‘way of work’ and with the BA professionals.
  • Design, rollout and embed the BA processes, practices and documentation related to Agile delivery.
  • Complete project work stream deliverables including quality control/sign off for area of accountability.
  • Convert business needs into functional designs using knowledge of system capabilities, rules, and architecture.
  • Analyse and document business/functional processes and requirements using standard analysis methodologies and tools.
  • Identify project delivery issues and risks, assist with mitigation strategies, and escalate where necessary.
  • Work closely with stakeholders and change management to identify impacts to business processes as a result of system or application changes
  • Provide support and participate in testing activities including unit testing, BA testing and system testing.
  • Provide on-going assistance to support teams for functionality released into production.
  • Prioritise work and deliverables according to specified timeframes

Your experience:


  • Passionate about working in a fast-moving fintech organization, or related digital industry.
  • At least 5 years experience in a BA role, preferably within a financial industry.
  • At least 2 years of business process improvement experience.
  • People management and leadership skills, including staff mentoring, workload management, and growing practice of professionals.
  • Software and solution delivery lifecycle experience
  • Experience working on technology-enable projects 
  • Understanding of BABOK® Knowledge Areas 
  • Excellent in English communication

Your qualification:

  • Relevant IT or business tertiary qualifications
  • Recognized industry certifications


  • Meal and parking allowance are covered by the company
  • Full benefits and salary rank during probation
  • Insurances as Vietnamese labor law and premium health care for you and your family without seniority compulsory
  • Performance bonus up to 2 months
  • 13th month salary pro-rata
  • 15-day annual leave+ 3-day sick leave + 1 birthday leave + 1 Christmas leave
  • SMART goals and clear career opportunities (technical seminar, conference, and career talk) – we focus on your development
  • Values-driven, international working environment, and agile culture
  • Overseas travel opportunities for training and working related
  • Internal Hackathons and company’s events (team building, coffee run, blue card…)
  • Work-life balance 40-hr per week from Mon to Fri

    Let's send us your application here!


    Thank you for your interest in employment at Tyme.

    You have just applied for Business Analyst Lead and your application is now under review. If the information provided in your CV meets the position requirements, our Talent Acquisition team will contact you as soon as possible. Meanwhile, you can also browse other open positions available across Vietnam and our global locations For any questions, please reach us at career-vietnam@tyme.com.

    Tyme Talent Acquisition Team